We are seeking an enthusiastic individual to join our team at Alila Ventana Big Sur.
The Program Facilitator will be responsible for curating and leading a variety of experiences and outdoor adventures for our discerning guests.
The ideal candidate will possess a passion for the outdoors, an adaptable mindset, exceptional communication skills, and a knack for creating unforgettable moments.
Submit your application here: https://careers.
hyatt.
com/en-US/careers/jobdetails/fast%20pass%20application%20flow/MON001583?searchable=%5B%7B%22id%22:%22467660210089%22,%22text%22:%22Big%20Sur,%20California,%20United%20States%22,%22portal%22:%5B%2221860210089%22,%2268160210089%22,%2221860210089%22,%2268160210089%22%5D,%22filterId%22:%22LOCATION%22%7D%5D&brand=Alila&preserveFilters=false
Responsibilities:
Facilitating daily complimentary movement classes and seasonal programming
Daily communication with internal Guest Services, F&B, and culinary team, guests, and vendors for appropriate program coordination.
i.
e.
) checking in with guests and facilitators to make sure they are prepared for their experience, supporting communication within departments including F&B and Culinary to fulfill menu orders and amenities, etc.
Leading and facilitating the daily activities Guided Property Hike, Sur House Social and Afternoon Outdoor Movement Activities
Pre and post in-person program logistics and gear support
Manage program supplies and communicate to Guest Experiences Program Manager on what needs to be fulfilled
Provide hands-on instruction and guidance to guests of all skill levels, ensuring a rewarding and enjoyable experience.
Maintain and organize activity equipment, ensuring it is in excellent condition and readily available for guest use.
Assist in the promotion and marketing of outdoor activities to enhance guest engagement and participation.
Collaborate with other hotel departments to ensure seamless coordination of guest activities and experiences.
Uphold the highest standards of professionalism and hospitality, delivering exceptional service to all guests.
Shift Times: 7 am - 4:30 pm or 10 am - 6:30 pm (this is approximate, could vary depending on program schedule) Weekends and Weekdays are preferred.
Hyatt is proud to offer exceptional benefits, which include
Annual allotment of free hotel stays at Hyatt hotels globally
Work-life benefits including well-being initiatives such as a complimentary Headspace subscription, and tuition reimbursement.
A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
Paid Time Off
Medical, Dental, Vision, 401K with company match after 30 days of employment
Paid meal breaks
$15 gas stipend for hourly colleagues every day worked (must live outside of Big Sur area to qualify)
Complimentary daily meal
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