Education Coordinator

*Title: Resident, Virtual, and Mobile Education Coordinator* *Job summary:* Under the general direction of the Res/MET Support Team Lead, and as part of a 9-person team, the Education Coordinator will focus on the coordination requirements for the Institute of Security Governance’s (ISG) Resident, Virtual and Mobile Education activities.
This is a subcontractor position with Buaya Pacific Management, providing support to the Institute for Security Governance in Monterey, CA.
*Duties* _*Resident Course Support:*_ Throughout the year, ISG conducts education and professional development courses to International Military Students (IMS) on a variety of topics.
A course will have between 15 and 40 international participants.
Support includes tasks and activities prior to the course, during course execution and completion.
ISG conducts 28-34 Resident courses per year.
_Pre-Course Support:_ * Coordinate with facility staff to reserve venue space, including plenary and breakout rooms, either on or off-site for each course.
* Prepare the participant list of all requiring access to the Naval Support Activity Monterey (NSAM) and Naval Postgraduate School (NPS) for the Government to submit to NSAM/NPS Gate Access, including foreign national visitor requests.
* Prepare participant lodging arrangements and airport transportation schedules.
* Prepare course evaluation forms, contact information, flight arrival/departure information, participant and instructor biographies.
* Prepare course materials including PowerPoint presentations, name badges, welcome packets, student rosters, and graduation certificates.
* Prepare for Field Studies Program (FSP) to include event itineraries and all transportation schedules.
* Support coordination with IMS and NPS ID office regarding ID cards for IMS attending courses longer than two weeks.
_During the execution of a Resident Course:_ * Prepare classrooms and breakout rooms, set up classroom information technology (IT), prepare for breaks, assist participants with course-related and/or travel-related issues, etc.
* Prepare and distribute participant information survey and course evaluations to course participants.
_Post-Course Support:_ * Return classrooms and breakout rooms to pre-class configuration after the end of a residence courses.
* Distribute, upload, and archive end of course’ materials and reports, including course survey/evaluation analysis and documentation, and FSP closeout activities.
* Package and mail retainable instructional material (RIM) to the participant’s country of origin.
* Resident Course Support for Quarantined International Military Students (IMS) * Task Adjustments for Covid-19 Related Environment.
_*Alternate (Virtual) Education Delivery (Online/Distance Learning-Synchronous and Asynchronous):*_ The contractor shall input and monitor government approved course related information into online learning management system such as Sakai, NPS Dropbox, for each virtual course.
Data includes information such as instructor biographies, synchronous course materials, and asynchronous course related information.
The government expects to execute approximately 10 online/distance learning courses per year.
In preparation for course execution, the contractor participates or hosts a comms/tech check over Zoom for GOV with the course participants and the instructor team to review processes and expectations set-up by the Course Director.
During course execution, the contractor shall be online to let participants, instructor team & observers into the meeting; take attendance, support all technology questions from IMS and/or from the instructor team, and share presentations when needed.
_*Mobile Education Team Support:*_ Mobile Education Teams (METs) are a single or short series of security cooperation workshops that center on a particular requirement or interest tailored to a partner nation and are conducted around the world.
MET support requires tasks and activities prior to, during the execution, and after the event has completed.
MET coordination requires clear and frequent communication – both verbally and email – to ensure that all stakeholder organizations have a common understanding of MET status, requirements, and issues.
In addition to pre-event coordination, MET preparation involves the development of course material and ensuring that said material is properly assembled and shipped to the Partner Nation where the course will be conducted.
This includes updating student rosters and informing stakeholders, tracking country responses and documenting regional participants, emailing course descriptions and staffing schedules, tracking questions and requests for action to the Course Lead for their decision/action, drafting and/or sending participant invitations, sending administrative instructions to traveling personnel, monitoring and updating weekly report of shipment and receipt of course materials, reviewing and updating PowerPoint presentations, submitting electronic files for printing, printing course materials as needed, assembling course materials for shipment, coordinating delivery and tracking shipping progress.
Complete, submit and track travel paperwork for certain instructors on the team who are outside of ISG.
While the contractor will not travel on MET events, they will continue to support the travel team by providing reach-back support during MET execution (e.
g.
, troubleshooting, supporting travel team requests).
Post-MET support includes distributing, uploading, and archiving end of event materials and support, along with analyzing, documenting and calculating course evaluations and reports.
*Position requirements:* * Eligibility to obtain a Secret Level Clearance * Interim Secret eligibility may be accepted provided it has been awarded by the Defense Industrial Security Clearance Office (DISCO).
* Must be based in or around Monterey, CA *Qualifications and Education Requirements:* A bachelor'sdegree in the discipline of business administration, political science, public policy, international relations, communications, or related field.
Significant Military experience can serve as a substitute for an undergraduate.
Minimum of one year of recent experience working in administrative and clerical support functions.
Recent experience is defined as within the last two years.
*Key Personnel Requirements:* * Possess strong communication and interpersonal skills and work effectively in a team operational environment.
* Demonstrate effective time management and organization skills to synchronize planning schedules for multiple engagements.
* Ability to manage risk, conducts analysis, and recommend solutions in an effective manner.
* Detail-oriented, with the ability to coordinate multiple lines of effort across all projects.
* Knowledge and ability to operate Windows based programs, to include Microsoft (MS) Word, Excel, and PowerPoint (PPT), a personal computer (PC) or Macintosh (MAC), printer, and scanner.
* Flexibility to change tasks and deadlines as well as manage workload.
* Maintain professionalism with customers.
* Able to work independently and collaborate on a small team.
*Benefits:* * Bi-Monthly pay-cycle * Blue Cross/Blue Shield Health Insurance coverage * Humana Dental and VSP Vision Coverage * 401k Company plan and employer safe harbor match * $20,000 life insurance with option for greater benefit at employee expense * 10 days vacation leave, 10 days sick leave policy Job Types: Full-time, Contract Pay: $28.
00 - $30.
00 per hour Benefits: * 401(k) * 401(k) matching * Dental insurance * Employee assistance program * Health insurance * Health savings account * Life insurance * Paid time off * Professional development assistance * Vision insurance Schedule: * 8 hour shift * Monday to Friday Education: * Bachelor's (Required) Experience: * Microsoft Office: 1 year (Preferred) * Customer Service: 1 year (Preferred) Security clearance: * Secret (Preferred) Work Location: In person